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Car sharing on demand, sharing the city's transport

共行汽車
EN

Understand everyday driving step by step

Car Sharing Usage Guide Service

Clear explanations and organised information on everyday use, including pick-up and return, timing and parking.

Common issues

Unclear Driving Process

Platforms differ in their interfaces and rules. If you do not understand the steps for picking up, timing or returning a vehicle, you may incur unnecessary charges, delay your trip, or end up in a dispute because the vehicle condition was not fully recorded.

Recommended approach

Understand Each Step of the Process

Divide the car sharing process into four stages: registration, pick-up, timing and return. Review the requirements and precautions for each stage, and check the terms of service and fee notice before use. This helps you complete each trip with more confidence.

Overview

Car sharing lets users take a vehicle for a short time when needed, without buying, maintaining or parking a private car long-term. Before you use it, understand the basic rules for picking up, returning, timing and parking points. This helps reduce unnecessary waiting and extra charges and makes it easier to plan your trips. This page focuses on the everyday usage process as a reference before you start.

Registration procedures, pricing and available vehicles differ between platforms. When reading the terms of service, pay attention to charging periods, overtime arrangements, fuel or charging responsibilities, and how accidents or damage should be reported. Charging requirements and permitted parking areas for shared electric vehicles may also differ from those for petrol cars, so confirm the vehicle type and designated areas before use.

This guide does not replace the platform's official terms and does not constitute insurance or legal advice. For specific models, insurance coverage or the arrangements for an individual trip, please refer to the official information from the service provider and make your own decision based on your circumstances.

What's included

  1. Registration and Preparation

    Provide identity and driving eligibility information as required by the platform, then complete your account setup and register a payment method. Before and after registering, read the terms of use and fee notice, and check how your personal data will be used and stored.

  2. Pick-up and Vehicle Inspection

    Find the designated vehicle in the app and unlock the door as instructed. Before driving off, check the exterior, the cleanliness of the interior, the fuel or battery level, and any warnings on the dashboard. If you find existing damage, take photos and report it immediately as the platform requires.

  3. Timing and Driving Arrangements

    Understand whether charging is by the minute, the hour or the day, and note the rules on overtime and early returns. If you need to pause during a trip, some platforms offer a pause-timer function, so check the relevant instructions before you use it.

  4. Return and Settlement

    Park the vehicle at the designated parking point or within the designated area, make sure the doors are locked and nothing has been left inside, and complete the return process as instructed. After returning the vehicle, check the trip record and fee breakdown in the app. If you have any questions, raise them through the platform's enquiry channels.

Who it's for

  • Occasional Drivers

    You mainly use public transport day to day and only need a car on certain days, and you want to avoid the cost of buying a car and long-term parking. Reading this guide helps you understand the basic arrangements for pay-per-use driving.

  • People Needing Short-term Transfers or Multi-stop Trips

    Your trips are scattered and each one is short, and you want to pick up and return a car according to actual needs. Understanding the timing and parking point rules helps you plan your route and return time.

  • First-time Car Sharing Users

    You are not yet familiar with the registration process, pick-up and return steps or the charging methods, and want to understand the overall process before your first use to reduce uncertainty in operation.

Frequently asked questions

Do I have to complete registration before using car sharing?
Generally, platforms require users to complete account registration and verify their identity and driving eligibility before they can pick up a vehicle. Specific requirements follow the terms of the platform you choose.
What should I do if I find existing damage when picking up a car?
We recommend inspecting the vehicle before pick-up and following the platform's instructions to photograph and report any existing damage, so that accurate information is recorded in the trip log.
What should I note when returning a car?
Park the vehicle at the designated parking point or within the designated area, confirm the doors are locked and nothing has been left inside, complete the return process as instructed, and then check the trip record and charges.
How does using a shared electric car differ from using a regular car?
Shared electric vehicles generally require attention to battery level and charging arrangements, and the return location may also be restricted. Check the vehicle's status and the platform's relevant guidance before use.